Betcris Terms and Conditions

Welcome to Betcris, your trusted online casino and sports betting platform operating in Peru. These Terms and Conditions govern your use of our website, mobile app, and all services we offer under the Betcris brand. By registering an account or placing any bet or wager on our platform, you confirm that you have read, understood, and agreed to be bound by everything set out in this document. We encourage you to review these terms carefully before using any part of our services.

1. About Us and Licensing

At Betcris, we operate under TV Global Enterprise LTD SAC, incorporated in Peru with RUC 20604357625, located at Av. Diez Canseco No. 351, Int. 802, Miraflores, Lima. Our group operator is TV Global Enterprises Ltd, registered in Malta (company C 44378), with offices at Msida Court, 61 First Floor, Msida Seafront, Msida MSD 9043.

We are fully licensed and regulated. Our Betcris casino online operations in Peru are authorized by MINCETUR (General Directorate of Casino Games and Slot Machines) under remote-gaming Registration Code 11002602010000 and sports-betting Registration Code 21002602010000. Our group also holds a Malta Gaming Authority licence MGA/B2C/300/2008. We take compliance seriously and operate within all applicable legal frameworks.

2. Eligibility and Account Registration

2.1 Who Can Use Our Services

Our services are intended exclusively for residents of Peru who are 18 years of age or older. By creating a Betcris login, you confirm that you meet these requirements. We do not permit access to residents of the United Kingdom, France, Iran, or any jurisdiction where online gambling is prohibited by local law.

• You must be at least 18 years old to register
• You must be a resident of Peru or an eligible jurisdiction
• You may hold only one account per person, household, or IP address
• You must provide accurate and truthful registration information
• You must not allow any third party to use your account

2.2 Account Verification

We are required by law to verify your identity before processing withdrawals. Our verification process may take up to 3 business days. No withdrawal will be processed until identity verification is completed. We may request official government-issued identification, proof of address, and proof of payment method ownership at any time.

3. Deposits, Withdrawals, and Payments

3.1 Accepted Payment Methods

Here at Betcris Casino, we support a wide range of payment options to serve our Peruvian customers. All deposits and withdrawals are processed in PEN (Peruvian Sol, S/) as our base currency. Accepted deposit methods include:

• Visa and Mastercard (cards must be issued in Peru and in the account holder's name)
• SafetyPay, PagoEfectivo, AstroPay
• Yape and Plin
• Red Digital (Movilway)
• Bank transfer
• Cash at Betcris agencies and branches

We do not accept third-party cards, commercial cards, or corporate payment instruments. A general deposit limit of S/8,000 applies until your identity is fully verified.

3.2 Withdrawal Rules

Our Betcris platform processes withdrawal requests within up to 24 hours once your account is fully verified. Authorization times vary by method: Visa card payouts take approximately 30 minutes, inter-bank transfers 24–48 business hours. We may defer withdrawals by up to 30 days under specific circumstances.

• A 1x rollover of deposits is required before withdrawal (bets at odds ≤ 1.20 / -500 do not count)
• No transaction fee applies for recreational customers
• A 3.5% withdrawal fee applies for non-recreational customers
• Maximum payout on a parlay bet is S/1,000,000
• Withdrawal method must match the deposit method where possible

4. Bonuses and Promotions

At Betcris, we offer a range of bonuses and promotions for both sports betting and casino players. Our welcome bonus for sports betting gives you a 100% match on your first deposit up to S/350 — effectively doubling your first deposit. For casino players, our first casino deposit bonus is 200% Extra plus 20 Free Spins.

Our Betcris Casino bonus offerings also include:

• 50% reload bonus every Monday for sports betting
• Up to S/2,000 free on each sports recharge
• Horse Racing daily cashback of up to 8%
• Seasonal casino tournaments including weekly prize pools up to S/20,000
• Wednesday Hat Trick with Booming (S/350 weekly prize)
• Olympus Fortune Spin with S/4,000 prize pool

All bonuses are subject to specific wagering requirements. We reserve the right to modify, suspend, or withdraw any promotion at any time. Betcris promo code usage must comply with the terms stated at the time of issuance. Free spins expire within 72 hours of being credited.

5. BetPoints Loyalty Program

We reward our loyal players through the BetPoints program, currently in Beta. Our loyalty structure features 6 tiers: Bronze, Silver (500 BP), Gold (5,000 BP), Platinum (50,000 BP), Diamond (120,000 BP), and VIP (invitation only). Tier levels are assessed on a rolling 12-month basis.

Casino earn rates on our Betcris app and website are as follows:

• Slots: 1 point per $1.34 wagered
• Crash games: 1 point per $2.00 wagered
• Roulette: 1 point per $2.86 wagered
• Baccarat: 1 point per $4.00 wagered
• Poker: 1 point per $8.00 wagered
• Blackjack and Video Poker: 1 point per $10.00 wagered

Horse racing is excluded from BetPoints accumulation. Conversions are processed in USD. We reserve the right to adjust earn rates and reward structures as the program evolves.

6. Games and Software Providers

Our casino Betcris library features content from leading providers including NetEnt, Evolution, Pragmatic Play, Red Tiger, GameArt, Spinomenal, MultiSlot, Gamomat, Vibra Gaming, Kalamba Games, and Bally Wulff. Live casino games are powered exclusively by Evolution. We offer slots, table games, live dealer games, crash games, roulette, baccarat, craps, poker, blackjack, video poker, virtual sports, horse racing, and both pre-match and live sports betting.

7. Responsible Gambling

We are committed to promoting responsible gaming on our platform. Our team at Betcris provides tools including deposit limits, session time limits, self-exclusion, and cooling-off periods. If you believe you may have a gambling problem, we strongly encourage you to use these tools or contact our support team immediately. We comply with all responsible gambling obligations required under our MINCETUR license.

8. Restricted Jurisdictions

Our services at Betcris Casino are designed for Peruvian residents only. Access from restricted jurisdictions — including the United Kingdom, France, Iran, and any country where online gambling is illegal — is strictly prohibited. We use technical measures and monitoring to enforce these restrictions and reserve the right to close accounts and forfeit balances where violations are detected.

9. Customer Support

We provide 24/7 customer support in Spanish via live chat on our website and app, as well as by email at ayuda@betcris.pe. Our Betcris app users can access support directly within the application. Physical support is also available at our agency locations throughout Peru.

10. Amendments and Governing Law

We reserve the right to update or amend these Terms and Conditions at any time. We will notify registered users of material changes via email or on-site notification. Continued use of our services following any such amendment constitutes your acceptance of the revised terms. These terms are governed by the laws of Peru, and any disputes will be subject to the jurisdiction of competent Peruvian courts.

If you have any questions about these Terms and Conditions, please contact us at ayuda@betcris.pe or visit one of our Betcris agencies in Peru. We are here to help you 24 hours a day, 7 days a week.